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‘COVID to Home’ shows Electronic Caregiver’s remote-patient monitoring is healthcare’s future


Even as Electronic Caregiver works closely with the Las Cruces medical community during the COVID-19 pandemic, the tele-health company continues to grow and to expand its services across the country and around the world.

ECG has supplied “COVID to Home” digital technology to local healthcare providers to monitor COVID-19 patients in their homes during the pandemic, reducing the number of Las Cruces hospital beds in use by COVID patients and the cost of their care, ECG President Joe Baffoe said.

COVID to Home has proven once again the value of remote-patient monitoring that is the core of ECG’s mission, Baffoe said.

“We’re an overnight success that took 10 years,” he said.

Anthony Dohrmann founded ECG in 2009 in Las Cruces. Doubling in size in 2019, the company has grown to more than 150 employees, with a goal of 1,000-plus and a place in the Fortune 500, Baffoe said. It has raised $70 million from private investors and has developed relationships with Amazon, Intel Corporation (which awarded ECG a grant for COVID to Home “to expedite access to technology that can combat the current pandemic and enable scientific discovery that better prepares the world for future crises,”), Google and other international technology companies, he said.

“They love us, and they want us to succeed,” Baffoe said.

ECG also continues close relationships with New Mexico State University, Burrell College of Osteopathic Medicine and other local and regional partners, he said.

“We’re very thankful we’re here,” Baffoe said. “We’re not leaving Las Cruces.”

ECG occupies all of the eighth, ninth and 10th floors of the Electronic Caregiver Tower at 506 S. Main St. downtown, and recently expanded to include half of the tower’s seventh floor, where ECG’s corporate training and event room is located. Including the Addison Care building next door to the tower, ECG’s total footprint in Las Cruces exceeds 50,000 square feet.

As the company continues to grow, it wants to help Las Cruces grow, as well, Baffoe said.

“We want to elevate the area,” he said, helping to create a technology corridor that stretches from Juarez to Santa Fe.

ECG’s flagship, Addison Care, billed as “the world’s first virtual caregiver,” represents “a paradigm shift for health care,” Baffoe said. “No one else in the world is doing it.”

Addison already addresses the issue that accounts for about half of all healthcare problems in the U.S., Baffoe said, which is patients not complying with doctor’s orders, including either forgetting to take their medication when they should or taking a double dose.

Addison can alert caregivers and care partners if a health issue is perceived, and she soon will be able to detect changes in speech and gait that could be warning signs of a stroke, a fall or some other serious health problem.

This more advanced version of Addison is “mind blowing,” Baffoe said.

She also will be able to connect with more devices in the home and remotely, be more engaging to the user and offer an ever-increasing range of information and advice about health issues and other topics.

“Precision remote patient monitoring will become the standard of care,” Baffoe said, leading the healthcare industry away from episodic and symptomatic to more proactive care.

“ECG and Addison are saving a lot of lives (and) helping people thrive in their homes,” Baffoe said. “We’re very proud of what we do.”

“2021 is going to be an awesome year,” Dohrmann said.

Contact ECG at 833-324-5433 and support@ecg-hq.com. Visit https://electroniccaregiver.com/.